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International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences, Vol XXXV, Part B-YF. Istanbul 2004
Public User Questions Management
User Questions
Where is the city, state | What are the areas that tourists
or country located? are interested in
What is the climate? | What are the physical-
Does it have warm or | geographic characteristics of
cold weather? What is | those areas?
the best time of year to
visit?
What is the official | What are the accommodations
language available? What is their
classification and
categorization?
Where are the | Where are the stops/stations of
accommodations in the | public — transport facilities
city located? What is | located
their classification?
What are their rates?
What kinds of public
transportation are
available? Where are
What are the demographic and
socio-economic characteristics
of the local population of each
rental car X agencies | tourist space?
located?
Where are the | What are some plans,
programs and projects that
would help stimulate tourist
activity.
cultural/natural
amenities located? What
is their operation
schedule? What is the
cost to attend?
What attractive places | What infrastructure services
are near my hotel? are in current and potential
tourist areas? Which is the
service quality?
What is the tourist demand for
attractive places, tourist
equipment, and services?
Where are the banks?
Where is the police
station? Where is the
hospital?
Where are the shopping
centers?
What public and private
institutions are available those
are competent in tourism
planning?
Table 1. Public and Management User’s Questions
3. WEB-BASED GIS
With the World Wide Web, people have access to more tourism
information than ever before. However, too much information
from too many sources has caused an information overload.
Accessing information on the Internet has become less a
question of determining whether the information is out there,
but rather, in what form, and how to find it.
The use of GIS and the Internet has changed the way
organizations used geographic information, the processes of
accessing, sharing disseminating and analysing data. Online
GIS combines the advantage of both GIS and the internet. GIS
has become more than an program since GIS is a visual and
analytical tool and helps users to understand or visualize this
information in a map and enables the users to manage these
information interactively and analytically. The contributes to
increase the use of GIS. Therefore, a web-based GIS can be
91
built as a decision-making system in tourism. A web based
touristic information system has been developed with the using
of developing web technologies.
Figure 2. Views from some natural and historical resorts
3.1 Phases of Study
In the first step, collect all natural, cultural and socioeconomic
data concerning the study are to form a database. Second, data
that regarding to study area are transfer into PC by scanner and
digitizers and these data related with the database which is
formed in the first step to constitute a skeleton of a tourism
information system.
Third, obtain photos of the historical and cultural building, open
areas and hotels to connect with the graphical data in the
tourism information system. Fourth, prepare a software; which
is devoted to the tourists query and a software that supply to
tourist which uses tourism information system the easiest and
the fastest by icons and signs.
Fifth, in this step of the study use required software to
transform the tourism information system, which is formed with
all literary, visual, graphical data, into a system can supply a
query on internet. Sixth, to set up this system by relating the
software-hardware and client-server.
Hardware contains; server, PC, digitizer, scanner, digital
camera. Software contains; ArcView to join the data in the
geographic information system, ArcView IMS (Internet Map
Server) to broadcast the data on the internet.
3.2 Geographic Query
The integration of multiple technologies, including tourism
information systems, Internet and Geographic Information
System (GIS) has given an exciting new access to tourism
information. As an information based society, tourists value
systems and services that inform them about the location of
touristic objects like hotels, restaurants, theatres, museums,
skiing resorts, etc. This helps the tourist to find the most
relevant accommodation or to locate the position of a specific
tourist place. The existing tourism information systems do not
